Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Last Updated: January 26, 2026
At Rex Labs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or services.
We collect information that you provide directly to us, including:
Personal Information: When you contact us, request a quote, or use our services, we may collect your name, email address, phone number, company name, and other contact details.
Project Information: Details about your materials testing requirements, project specifications, and technical requirements.
Communication Data: Records of your communications with us, including emails, phone calls, and inquiries submitted through our contact forms.
We use the information we collect to:
- Provide, maintain, and improve our materials testing services
- Respond to your inquiries and provide customer support
- Send you technical information, updates, and administrative messages
- Process transactions and send related information
- Develop new services and enhance existing ones
- Monitor and analyze trends, usage, and activities in connection with our services
- Comply with legal obligations and protect our rights
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as data analysis, email delivery, and hosting services.
Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share information with third parties when we have your explicit consent to do so.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We regularly review and update our security practices to ensure the ongoing protection of your data.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you
- Correction: You can request that we correct inaccurate or incomplete information
- Deletion: You can request that we delete your personal information
- Objection: You can object to our processing of your personal information
- Data Portability: You can request a copy of your information in a structured, machine-readable format
To exercise these rights, please contact us at admin@rexlabs.in.
Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: admin@rexlabs.in
Phone: +91 9876 314 321